Contact Betting Sites Not on GamStop

Spotted a deposit limit that no longer matches a bookmaker's cashier, a licence number that points to the wrong authority, or a link that leads nowhere? Tell us, and our team will check it against the operator's own pages before updating anything.

How to reach our team

Email is the only way to contact the site. Write to [email protected] and use the subject line Reader enquiry: [your topic], for example "Reader enquiry: broken link". A clear subject helps us sort messages and reply sooner.

What to write about

• A figure on a bookmaker card that is out of date
• A wrong licence detail, such as the issuing authority or the licence number
• A broken link anywhere on the site
• A bookmaker accessible to UK players that you think we should add, or one we should remove
• A data request about information you have sent us
• A partnership enquiry

When to expect a reply

We aim to answer within two to three working days. That is a target rather than a promise, and corrections that need checking with an operator can take a little longer.

What we cannot do

We publish information; we do not run any betting accounts. We cannot access, unlock, verify, close or refund any account. If you have a problem with a bookmaker, contact its support team first, then take the matter to the operator's licensing authority or its named dispute body. We also cannot add anyone to GamStop or remove anyone from it.

If gambling is causing harm

The National Gambling Helpline, run by GamCare, is free and open 24 hours on 0808 8020 133. BeGambleAware offers information and a self-assessment to help you take an honest look at your betting.