Shipping Information

PRICE UPDATE/INCREASE JAN 1st 2021, IN LINE WITH INCREASES FROM ROYAL MAIL.

Our Shipping Rates have changed as a result of Royal Mail's new Shipping Prices.

Prices are calculated automatically using Royal Mail's current pricing structure which can be found HERE

 PLEASE BE AWARE THAT IF YOU PLACE AN ORDER WITH ITEMS WITH DIFFERENT SHIPPING TIME ESTIMATES, ALL ITEMS WILL SHIP TOGETHER AT THE LATEST SHIPPING DATE OF THE ITEMS IN THAT ORDER (for example if you order a Club with a “next month” shipping date and an in stock yarn, your order will ship once the Club is ready). I CANNOT SEND OUT ITEMS IN SEPARATE DELIVERIES WHEN ONLY ONE AMOUNT OF POSTAGE IS CHARGED

UK Shipping

You have a choice of using:

  1. First Class  (this does not include tracking or insurance)
  2. Special Delivery Guaranteed by 1pm  (full tracking and insurance included)

A handling charge of £0.50 is added to each order shipped within the UK to cover packaging and handling costs (parcels are dropped at a local Post Office).

 

International Shipping

After December 31st 2020, the United Kingdom will be leaving the European Union.  As a result, parcels sent to European countries will now be liable for handling. customs and import charges. These handling, custom and import charges are the responsibility of the recipient, and this applies to both European and non-European countries. Please consult your own country’s regulations for more information.

Norah George Yarns does not charge VAT (Value Added Tax) to its customers.


You have a choice of using:

  1. Royal Mail International Standard  (this includes no tracking or insurance)
  2. Royal Mail International Tracked and Signed  (this includes tracking, insurance up to the full amount of your order and requires a signature on delivery).  Please note: this option cannot be used for delivery to PO Boxes or Pack Stations 

A handling charge of £1.50 is added to each International order to cover packing and handling costs for Royal Mail International Standard and International Tracked and Signed.  This rate is higher due to the requirement of dropping parcels to a Royal Mail customer service point located in a local town but requires travel and parking expenses.

 

PLEASE BE AWARE THAT IF YOU CHOOSE A SHIPPING OPTION THAT DOES NOT INCLUDE TRACKING I CANNOT TRACK YOUR ORDER AT ALL ONCE IT HAS SHIPPED.

PLEASE BE AWARE THAT IF YOU CHOOSE A SHIPPING OPTION WITHOUT FULL INSURANCE I CANNOT UNDER ANY CIRCUMSTANCES REFUND ANY LOST ORDERS.